Terms and Conditions
The following terms and conditions represent the basis upon which training is offered by TDSM Driving School in London. The provision of training is subject to the acceptance of these terms and conditions.
Driving licenses and fitness to drive:
You must hold a current, valid driving license, provisional, full or international, and produce it on (or in advance of) your first training session. You must be fit to drive with regard to legal and medical requirements. Penalties acquired during a lesson would be paid by the person behind the wheel according to your driving license requirements.
Payments and Cancellation:
Tuition fees are payable in advance. Payment can be made by cash or Cheque with a valid banker’s card, Instant bank transfer or PayPal. Any cheques offered for payment that are subsequently refused by the bank will be subject to an administration charge of £15.00. Any bank transfers should be made before lesson starts. Late payments are charged by the day at £5.00. Test fee should be made on the last lesson before test or 7 days in advance. Once a block of lessons payment is started, if the pupil stops there is no refund. In circumstances of DVSA cancelling tests, you may reclaim out of pocket expenses from DVSA (Click Here).
If you need to cancel or re-arrange a lesson at least 48 hours notice will be required for single lessons of up to two hours duration. Longer lessons need a minimum of four days notice. 3 or more lessons being cancelled by the student can result in driving course being terminated. Failure to give notice will result in a valid claim for an equivalent value in compensation (i.e., a cancellation fee will be charged or credited)
Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g., dangerous weather conditions). In the event of postponement fees paid in advance will be carried forward.
The instructor reserves the right to cancel a lesson/test at short notice without prior notice or if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal. In such circumstances the lesson/test fee will be payable. Signing of the track record card means you agree with the terms and conditions*
Bookings and Lesson duration:
Your instructor will endeavour to maintain regular lesson slots at the same time each week to ensure continuity of learning, however, this cannot be guaranteed.
The minimum lesson period is two hours. If, for any reason, the instructor is late for the lesson he/she will make a concerted effort to inform the pupil of the estimated time of arrival. If the delay is greater than 15 minutes this time will be credited to the pupil and when possible the lesson will be extended by the time due – if this is not possible the extra time will be carried forward to the next suitable lesson. None show of pupils for more than 10 minutes prior to an agreed time will result in a lesson cancelled, and a full charge applied. *Buy first two hours (Beginners only) – ten hours minimum purchase.
All sessions will start and finish at the same location unless alternative arrangements are made in advance. The instructor will determine a location for practical lessons which ensures both the pupil’s and public safety – this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of the lesson as paid for.
Training vehicles provided by the school are taxed, insured for the purposes of driving tuition, fully roadworthy and fitted with dual controls.
Pupils who require tuition in their own vehicle must supply evidence from their motor insurer that the car is covered for lessons when being supervised by a professional instructor in return for payment; the car must also be taxed and hold a current MOT certificate where appropriate.
Driving tests and bookings:
Your instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that provision of a vehicle could cause a risk to public safety.
Where a school car is used for test, the candidate is responsible for their own driving test appointment, the booking period will based upon the instructor’s normal diary schedule. Depending on the time of the test this will require a minimum three hour booking and possibly longer. Your instructor is required seven days notice for cancellation of tests.
While your instructor will make every effort to ensure that the vehicle supplied for test will be fully road worthy and comply with all legal requirements at the start of the test, he/she cannot be held responsible for vehicle failure that occurs during the test and is not liable for consequential loss.
Your instructor cannot be held responsible for test appointments cancelled by the DVSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore the lesson fee and ‘use of car’ fee for the booked period will be charged. Your instructor will advise about claiming compensation from the DVSA. *Driving lesson/tests on or before 09.00 a £20.00 fee is applied.
If a learner is caught speeding while under supervision, they will face a fine and points on their licence, and Penalty charge notices will have to be paid by the pupil.
If you are involved in an accident, or commit a driving offence, you can be penalised with a fine and points on your licence, just as you would once you have passed your test. Although your supervisor is there to help guide you, you are the one ultimately in control of the vehicle. Similarly, if you park somewhere you shouldn’t, you won’t be let off a parking ticket just because you’re a learner.
Code of conduct:
Your instructor agrees to abide by the conditions of the Professional Code of Conduct. In the unlikely event of complaint or dispute the guidelines of the Code of Conduct will be adhered to.
These conditions do not affect any protection a student has under consumer legislation.
At TDSM Driving School, we understand that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone that visits our website and only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law, including the General Data Protection Regulation (GDPR).
How will we use the information about you?
TDSM Driving School , will only hold your personal details which you have given on starting of lessons. I.e Name, DOB, address, telephone number, driving license number
How and where do we store your data?
We only keep your data if we have a valid legal reason to do so and will only keep it for as long as we need to in order to fulfil our contractual or legal obligations or for as long as we have your permission to keep it. We will conduct an annual review to determine if we need to keep your data. Your data will be deleted if we no longer need it to maintain our obligations or if you have requested that we delete it.
Access to your information and correction:
You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email us here. We may make a small charge for this service.
We want to ensure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.